Helping Keep a Distribution Warehouse’s IT/OT Networks Current and Out of Obsolescence

Our engineers documented and assessed the client’s IT/OT Infrastructure to help identify critical components near obsolescence or end of life.

Project

A previous E Tech employee that now works for one of our large material handling clients reached out realizing there was an opportunity for IT/OT convergence, a need to identify vulnerabilities, realized there was potential obsolescence and wanted to push for network optimization.  Because we have a good working relationship with this client, we were immediately one of the integrators considered to do the work and the request for a bid was sent over. 

Solution

E Tech Group along with another vendor were given the opportunity to perform an initial assessment and based on the results would determine who was awarded this project.  If awarded, E Tech Group engineers would be responsible for walking all 32 of their facilities to assess their IT and OT networks while compiling a list of requested data presented in their proposal.

To begin, their IT provided our team documentation around program files for PLCs, HMIs, Drives and we were granted Visios to view network topology.  We then requested and were given some network access using different protocols to show where their PLCs, HMIs and Drives were connected on their IT network so they could see deeper into their topology rather than just where their IT switches were. 

Once this information was gathered, compiled, and returned, it was time to walk the site.  We began by utilizing an app that was reworked to help us gather and consolidate the data required for the assessment.  Our engineers went panel by panel collecting the requested data and pictures.  From there, it was all entered into the app and allowed us to produce a spreadsheet helping facilitate the build of the first asset database.  It then took us a couple of weeks to organize everything into usable data that would allow them to identify the lifecycle of all at risk items that might soon fall into obsolescence and would require optimization or need to be replaced. 

Results

Utilizing the report provided by our team, the customer liked the work we had and done and decided to have us alone move forward in walking their remaining facilities to compile the same kind of assessment. 

Learn more about IT/OT Assessments: the process, the benefits and how E Tech Group can be your partner through it all!