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Major SCADA & PLC Upgrade Increases Uptime, Lowers Maintenance Costs for Rice Milling Company

A rice milling company needed a new PLC in a truncated timeline. Automation Group, an E Tech Group Company’s team inventoried equipment and upgraded the facility’s automation system to Ignition SCADA software, setting the client up to meet goals and be prepared for growth.

The Project: Upgrade a Facility’s Control System in 2 Days with No Downtime

A rice milling company was facing operational constraints of a legacy SCADA system. The system was costly to maintain, and the control system design caused frequent communication problems between different production areas.

The client needed a new PLC program to be installed within a 48-hour timeframe to minimize production impacts, and the existing SCADA system needed to remain operational during the migration to Inductive Automation’s Ignition platform.

The client contracted Automation Group, an E Tech Group Company as their choice system integrator given their advanced expertise in system migration and the successful execution of projects at the client’s other facilities.

The Challenge: Tread Softly with Time & Operation Constraints

There were a few obstacles to this control system upgrade that required one of the unique proficiencies of E Tech Group’s brand of automation system integration:

  1. An obsolete PLC controlled their rice finishing line.
  2. An obsolete SCADA automation application controlled the entire facility.
  3. The client had a strict 48-hour timeline to the upgrade implementation.
  4. The new SCADA needed to be implemented without disrupting the existing one.
  5. The new SCADA needed to be able to work alongside the legacy control system.

E Tech Group’s team knew this diverse set of obstacles would affect the course of the project, end-to-end. Our control system integrators had to find a creative way to work quickly without sacrificing our detailed approach or the quality of the upgraded automation system.

The Solution: Modular Migration Solves Everything

The project team created a site inventory of the customer’s existing PLCs, network, computers, and applications. The project included upgrades to servers, computers, and network switches in collaboration with the customer’s IT department, the upgrade to Ignition SCADA software across six applications with approximately 500 screens, and the upgrade to two ControlLogix PLC chassis. 

The SCADA upgrade was completed in several phases and each application was upgraded individually. This helped minimize impacts on the customer’s production efforts and enabled the legacy and new SCADA applications to run simultaneously so the customer’s personnel could learn the new SCADA software.

The Results: Short-Term Success for Long-Term Growth

This approach to updating the facility’s control system allowed the client to improve operations and network communications at once while giving their operators time to learn the new system before getting rid of the old. Automation Group, an E Tech Group Company leverages this distinct diverse, multidisciplinary engineering approach to create intelligent automation solutions for the customer’s long-term success and the opportunity to support their operations in the years to come.

The talented automation engineers at our most recent acquisition, Automation Group, an E Tech Group Company, managed this particularly tricky project. For more information on this system upgrade, visit their website for the complete case study.

The benefits of hiring a system integrator with robust project management methodology for high-speed execution and high-quality solutions
Challenge

A major food manufacturer needed a system integrator to design and fabricate six control panels for their new production line. They chose E Tech Group because of their expertise in building UL 508A control panels, ability to source hard-to-find parts, and capability to create alternative solutions to meet tight project deadlines. The customer needed a fast project execution and a customized solution with E Tech Group’s streamlined panel build process leveraging AG5 project management methodology. E Tech Group rose to the challenge, constructing six UL508A control panels with speed, quality, and engineering integrity to support the customer’s new production line.

Solution

A main challenge was to ensure the project remained on schedule due to long lead items to PLC components, such as safety PLC modules, VFDs, and other control components. E Tech Group leveraged their efficient panel build process and AG5 project methodology to create a viable solution for the customer across five key phases:

Phase 1 – Collaborate

Following a technical Q&A with the customer and creating a bill of materials, E Tech Group’s project manager collaborated internally with their purchasing department to review project materials and potential long lead items. Long lead items were ordered to ensure the project timeline was not impacted.  

Step 2 – Design
Next, E Tech Group’s engineering team created the control panel design, defining the system requirements, developing a device and I/O list, and creating the panel schematics. Every detail is considered and carefully planned to support proper functionality when the control panels are later assembled. E Tech Group’s engineers and drafting team approved the panel design with engineering leadership as part of the system integrator’s internal quality control procedures before it proceeded for customer approval. E Tech Group’s purchasing department then ordered all parts to support the multiple control panel builds and quickly informed the project team of unavailable materials to discuss possible alternatives with the customer. E Tech Group’s project manager and engineering team worked with the customer to create a viable solution with compatible alternatives and then the team regrouped internally to source those alternative hardware options with the purchasing department.

E Tech Group understands that the collaboration and design stages can impact the next phase of a project – building the control panels. Attention to detail and quality control measures lead to faster and higher-quality project outcomes, which is why the first two phases act as a foundation to deploying a well-executed project. 

Phase 3 – Build

Once the schematics were completed and the components were received, E Tech Group began building the control panels at their large-scale panel shop in Modesto, California. The panel shop team assembled the six control panels to the customer’s specifications and to comply with UL 508A standards. The panels integrated CompactLogix 5380 Controllers with POINT I/O Safety I/O Modules, PowerFlex 525 AC drives, and Panel View Graphic Terminals for visualization.

Phase 4 – Test

E Tech Group’s panel shop team carefully evaluated each aspect of the assembly process to ensure it complied with safety requirements and functions as intended. The panel shop team performed several evaluations, including point-to-point testing, and produced documentation for the customer of how the control panels were built in collaboration with E Tech Group’s drafting team.   

Phase 5 – Deploy

With the control panels thoroughly tested for complete functionality, E Tech Group prepared and shipped the control panels to the customer’s site for installation.

Results

E Tech Group’s multidisciplinary team showcased exceptional results in their project execution, completing the project 4 weeks ahead of schedule. Through seamless collaboration and leveraging diverse expertise, the team achieved high-speed project completion without compromising quality. Their coordinated efforts expedited the timelines, resulting in significant time and cost savings for the customer. The emphasis on maintaining high standards throughout the project lifecycle ensured the delivery of quality solutions, ultimately leaving the customer highly satisfied with the outcomes achieved for their new production line.

Control Systems Upgrade Maximizes Efficiency for Dessert Packaging Line
Challenge

In the fast-paced world of food manufacturing, efficiency and precision are paramount for maintaining a competitive edge. When a major player in the food industry wanted to upgrade their packaging controls for flan and pudding products, they turned to the trusted engineering team at E Tech Group. The packaging process required precise control and synchronization to maintain product quality and optimize packaging speed. However, the client’s outdated controls system hindered their ability to meet growing production demands. The challenge was to develop an efficient controls solution that could be executed within a tight one-weekend timeframe and with minimal downtime. The project encompassed addressing outdated PLC and HMI systems, aging control panel hardware, and the need for improved networking communications.

 

Solution

Recognizing the tight project timeline, E Tech Group leveraged their expertise to create the best solution. Through planning and collaboration, they formulated a comprehensive approach that began with a thorough evaluation of the existing control panel and its components, and identified which areas required improvement and retrofitting. E Tech Group consulted with trusted vendors to assist in the retrofitting process for servo drives, motors, and gear boxes, and strategized the most effective approach to implement the necessary program changes. Once these enhancements were identified and received, the project team utilized a planned shutdown period to validate the functionality of the retrofitted products.

Over the course of the weekend, E Tech Group put the project plan into action. The team disassembled the customer’s control panels and installed new components, migrated existing PLC code to the new controllers, and converted the customer’s existing HMI screens to a new PanelView HMI application. They utilized Studio 5000 for retrofitting PLC programs, FactoryTalk View software to make required alterations to the customer’s HMI programs, in addition to command line programing to support network segregation for the new Stratix 5700s.

Results

The controls upgrade was achieved swiftly and effectively, all thanks to the unwavering dedication and collaborative efforts of E Tech Group’s engineering team. The customer experienced minimal interruptions and downtime, enabling enhanced production and operational efficiency. The upgraded PLC and HMI systems brought improved functionality, while the new control panel hardware simplified system maintenance and reduced costs. Furthermore, the enhanced networking communications facilitated seamless data transfer and real-time monitoring, empowering the client to make informed decisions and uncover possibilities for further optimization. E Tech Group’s collaboration, expertise, and determination to overcome project challenges demonstrates their commitment to customer satisfaction and their ability to deliver successful project outcomes under time-sensitive circumstances, solidifying their reputation as one of America’s fastest-growing system integrators.

Implementing Robotic Automation for a Food Production Client

E Tech Group was able to automate a once completely manual process for a food manufacturing facility that was struggling with employee retention and meeting output demand due to physically demanding and environmental factors. 

The Project: Help a Client Circumvent Labor Shortages with Robotics Automation 

A food manufacturing facility located in Greenville, SC was experiencing bouts of labor shortages, extremely high turnover and retention, workplace injuries, and impacted output that could all be traced back to the packaging and palletization area in their facility. This physically-demanding manual process was starting to threaten the company’s operations and employee safety.  

Before reaching out to E Tech Group, this palletizing process was one-hundred percent manual.  There were fourteen full-time employees that were able to pack and palletize enough product to produce 1.5-2 truckloads for shipment per day.  Unfortunately, there were a number of contributing factors that were severely limiting the desired output.   

The Challenges: Complications Inside & Outside the Facility

Because this facility was located in a warmer climate, temperatures could reach over one-hundred degrees in the hotter months. This, coupled with the facility being dedicated to food and beverage production, the workers on the floor couldn’t have beverages of any kind outside of their allocated breaks throughout the day. This could make it difficult to remain hydrated and contribute to work-related incidents.    

There were often too many employees attempting to navigate narrow walkways in increasingly-crowded spaces, adding to the already hot temperatures and exacerbating the possibility of potential injury.  In some cases, not just a possibility, but numerous violations and lax regulations allowed sub-par pallets to be handled and used in their palletization and shipping process, leading to 40% of the recordable OSHA incidents coming solely from this area.  

On top of all this, it was brought to our attention that the majority of individuals working in this area were contracted by a temp agency and would often only last a week, and on certain occasions, just until lunch. It was clear to our team that all of the aforementioned conditional issues were heavily influencing the incredibly high turnover this facility was experiencing, even before COVID, and continued to only get higher during.  

The environmental and physical working conditions were enough to truly drive the need for automation in an area that really wasn’t optimized for human labor. Implementing robotic processes and an integrated control system would allow personnel to deal with palletizing from the safety of an HMI instead of dealing with a taxing, risky and inconsistent physical process. 

The Process: Environmental Factors & Available Capital Push for a Creative Solution 

Understanding that this facility had a number of issues impacting retention and consistency in their workforce, and the ultimate goal being to automate those positions not suited for human labor, the applied solution would need to be designed taking into consideration the limited resources available to monitor and maintain this installation. This would allow the client to reallocate and retrain existing skilled labor to fill new positions without the need to rely on temp agencies for additional workers.  

Second to available manpower, the limited physical space continued to plague the design team. Knowing this already overcrowded space was susceptible to frequent workplace injuries, they would be forced to think outside of the box when positioning the equipment for an automation solution that would be erected in an area not conducive to added equipment.  

Not only was accommodating the lack of real estate a large undertaking, but addressing the dated infrastructure quickly moved to the top of the list. Realizing that any installed solution would require new and dedicated power to ensure reliability, it added a slightly complex layer to an already intricate project. 

The last and perhaps most critical challenge to address and overcome was stakeholder approval. Understanding this facility had been facing an output deficit impacting their profitability, getting them to spend more money was no easy task. Our team provided several iterations of the proposed solution, but it proved to be an exercise in futility.   

The Solution: Strategic Segmentation Provides a Budget-Friendly Design 

After all proposed solutions were rejected by the decision makers due to budgetary constraints, our team decided to position a phased approach. This would allow them to spread the large investment required to help realize their business goals across a number of installations. Satisfied with the first and second phase and proposed cost, the E Tech Group team began to execute! 

PHASE 1: Planning

Design a comprehensive automation solution that maximized use of space and minimized need for worker traffic.

PHASE 2: Application

Procure the necessary automated equipment, build the robotics control system, program, install, commission, and train employees on the new system.

Major Equipment: 

  • Palletizing cells, safety fence and scanner system 
  • Pallet conveyor 
  • Pallet dispenser 
  • Pallet wrapper 
  • AGV system with stacked dual conveyor cart 
  • Case conveyor 
  • Mezzanine in filler room 
  • Safety gate for existing mezzanine 

Electrical Equipment: 

  • PLC control panel 
  • Case conveyor 
  • 800A bucket for MCC 
  • 480VAC power distribution panels 
  • Case conveyor motor disconnects 
  • Distributed I/O sensors/solenoids/brackets 
  • Pallet conveyor VFD panel  
  • Pallet motor disconnects/brackets 
  • HMI 

Once the initial challenge of running dedicated power for this control system installation was complete, these combined and installed components created a fully-automated solution that drops a box from an elevated mezzanine to a fill area below, shakes to level and then moves the full box through a taping station as it heads down a conveyor, where it is then diverted to the correct palletizing area. 

A palletizing robot picks and places the sealed box in its designated spot on the pallet, and once full is secured by a pallet wrapper. When the pallet is ready to move to the shipping area, an AGV removes the full pallet, then adds more empty pallets to hopper that will repeat this process.    

By automating the client’s palletizing processes in this way, E Tech Group helped them remedy the multivariable dilemma that this manual process caused the company – namely, high turnover, an unsafe environment, and the output limitations symptomatic of the first two.

PHASE 3: Future Work 

Add automated case erectors on mezzanine to automatically provide empty cases.

The Results: Tangible Results on an Immediate Scale

The benefits this custom automation system provides this client made the challenges we encountered throughout the project worth it. The roboticized pallet system bore several positive results:

Decreased Safety Incidents and Increased Production

Our E Tech Group team took this from a completely manual process to an automated one. This facility redeployed two-thirds of their twelve full-time employees from this area to other areas in need, helping eliminate overcrowding and decrease the number of safety-related incidents. This left only three employees to monitor this new system which almost doubled the production and output rate; from 1.5-2 to 2.5-3 truckloads per day. 

Long-Term ROI Considerations

The implementation of a solution designed to automate a once manual process, replacing 12 manual labor positions, has exponential ROI potential. When positioning this solution, it was critical to understand the facility’s challenges and goals. E Tech Group believes the continued completion of the next phases will only compound the ROI considerations first identified when taking on this project. 

Reduction in Accidents/Lost Time Accidents

The new automation system anticipated a reduction of as much as 40% of the OSHA recordable incidents that occur in and around pallet handling.  This, in turn, improved their safety record, reducing claim impact and insurance premiums, as well as lost time resulting from work-related incidents. 

Reduced Administrative Burden for Labor Acquisition

Automating the palletizing process enabled the management team to increase efficiency, as they would no longer be tasked with perpetual recruiting, onboarding, supervision and scheduling of a constantly-changing labor pool. This allowed these departments to be more effective, adding even more return to the facility.  

Ability to Accommodate Future Capacity Increases

These phased upgrades will allow for easier future optimization, increasing throughput and allowing the client to stay competitive.  

Risk Mitigation/Predictability 

Because the human being represents a fairly uncontrollable variable, susceptible to injury, illness or unpredictability, the transition to automation largely eliminates those risks. The client would now be able to more accurately predict and complete throughput benchmarks; ensuring order consistency and packaging quality. 

Competitive Advantage/Enterprise Value 

While automation provides an increased level of predictability to the business, it also provides the image of a state-of-the-art industry leader to a prospective customer or buyer that is visiting several potential vendors. Setting yourself apart as a company that continues to invest in their business can be invaluable.    In all, this complete manual-to-robotics switch helped the client in several ways. While it was challenging to design and implement a cutting-edge system in an outdated and cramped facility, the benefits outweighed the cost immediately, and will continue to offer the client long-term returns. And E Tech Group will be there to support their automation endeavors every step of the way.