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Customized Validated Critical Monitoring System

E Tech Group supported a biopharmaceutical’s expansion with a new validated control system. The company focuses on serious, debilitating and genetic diseases.

The Project: Implement a Highly-Customized Facility-Wide Control System

A biopharmaceutical company committed to bringing to patients novel products for the treatment of rare and ultra-rare diseases with a focus on serious, debilitating genetic diseases, was looking to expand. When they began building a new pharmaceutical research laboratory at their New England facility with an extremely condensed timeline, they reached out to E Tech Group to provide the qualified automated monitoring and alarm system (QMAS).

The new validated control system would monitor 78 relocated or new pieces of equipment. The critical monitoring and alarm system project completion date was just three months after the project kickoff, which was a very tight schedule for a customized system such as this.

The laboratory equipment to be controlled by the QMAS included:

  • Incubators
  • Lab refrigerators
  • Lab freezers
  • Cryogenic freezers
  • Water generation skid
  • Autoclave
  • Glass washer

The Challenges: Too Little Time, Too Much Noise & a Global Pandemic

Challenge #1: A Tight Timeline

With the extremely short timeline, An E Tech Group Project Manager front loaded the project to stay ahead of schedule. The PM outlined the functional specification and got initial customer buy-off to prevent any unwanted surprises later on.

Part of the strategy to condense the schedule was to conduct the factory acceptance test (FAT) on the software functionality at E Tech Group. The control panel was tested at the fabricator, then the wiring was tested at the site with the control panel after it was installed.

Challenge #2: Construction Zone

Along with the tight timeframe, another project challenge was that the laboratory was being constructed concurrently with the development of the QMAS and delivery of the equipment. The laboratory was constructed on one floor of a five-story building and was gutted down to the concrete walls before building began. The space needed to be highly customized for the laboratory, with specialized equipment, air filtration suitable for biopharmaceuticals, and more.

Challenge #3: Site Acceptance Testing

The customer notified E Tech Group that three pieces of laboratory equipment were indefinitely delayed due to the onset of the pandemic. We quickly pivoted to create a cascading site acceptance testing (SAT) schedule, allowing the partially complete system to be validated and functional until the final equipment arrived from overseas.

Our engineers were able to break the system apart such that when they incorporated the utility equipment, it did not affect anything that was already tested. They used the modular design of the system with the notification to make a modular test.

E Tech Group’s system integrators also tested the automation system with all pieces of equipment that arrived on time so that they wouldn’t have to be retested when the remaining three machines arrived. They were able to incorporate the new equipment without impacting any testing that was already done.

Solution: Create a QMAS Tailored to the Pharmaceutical Client’s Needs

Our engineers proposed a Rockwell Automation-based solution. The off-the-shelf equipment was customized to provide the critical alarming, control and reporting to the client’s specifications. The hardware provided a single control cabinet containing an Allen-Bradley ControlLogix PLC with ControlLogix I/O. The software platform included a FactoryTalk View SE server with local HMI clients, FactoryTalk Historian, FactoryTalk VantagePoint, FactoryTalk ViewPoint, and WIN-911.

E Tech Group designed a customized, validated QMAS to provide centralized monitoring and alarming for all 78 pieces of equipment, featuring local audio-visual beacons throughout the facility with an email notification system.

With the new system, the client no longer has to be present in front of a machine to know it is in alarm. Those employees on site are notified by the beacons alert to check the equipment status. Employees both on- and off-site receive alarm notifications by email.

The client created a detailed hierarchy of permissions and multiple notification lists that are triggered by which specific area has the equipment fault. At the facility, notifications are sent by room, and each area beacon covers a group of rooms.

In addition, the system provides data historian and reporting functions. It gathers data from all equipment and stores it for historical reference. To facilitate cloud data storage, the system includes a hardware module as a local data collection and storage site before it is uploaded. The client requested a minimum of 24 hours of local data storage, and the hardware module provided is able to capture more than 10 days of data, for redundancy.

E Tech Group built the entire control panel, tested it, and developed all of the automation and controls software for the project. Once the new control system was integrated, it was tested and implemented on site. Control modules were developed in-house by E Tech Group based on past experience and projects to reduce development and test time. The functionality of each module has been tested and validated. Taking one day per control module to test, the five pre-validated control modules saved five days of testing.

Results: Exactly What the Customer Ordered, But Better

With the efforts of the teams at E Tech Group as well as the client, the system was constructed, programmed, installed on site, and tested in according to the aggressive schedule. Had it not been for the COVID-19 equipment delay, they would have finished the project on time, exactly three months from the project kickoff. Considering the obstacles we faced from inside and outside the facility, our automation team worked very hard and the project went well.

The client was able to run the new automated alarm system even before the last three machines arrived, and they seem very happy with its performance. With the QMAS in place, future additions to lab and storage equipment can be installed at the customer’s own pace.

E Tech Group offers top-tier process automation solutions to entities across the life sciences industry, as well as data centers, metals, material handling, and more. Using the best in automation products, like Rockwell Automation and Siemens Global, our engineers and staff design, build and implement strategic control systems that increase your production capacity and capability while decreasing safety and security risks.

BioTech Manufacturing Scale-Up

A promising biotech startup with drug candidates progressing from stage 2 to stage 3 clinical had limited automation staffing. The startup turned to E Tech Group to transition their processes to full-scale manufacturing.

Project: Create Scalable, Integrated Controls out of a Piecemealed Automation System

The plant selected for production of clinical material and initial launch had islands of automation that often predated 21 CFR part 11 requirements from numerous OEM manufacturers that were not designed to be integrated into a plant network. Some of the equipment did not even have Ethernet connectivity.

Through a collaborative effort, the automation team designed a highly-scalable system for the biotech client by starting small to fit into their budget. This system can be expanded to a large multi-site manufacturing network when the drugs are approved.

Although the new Data Historian system is currently licensed for only 3000 tags, the underlying infrastructure is designed so that the system can expand to 100,000 tags with only license upgrades and integration of the new tags and systems.

Because of the diverse disparate OEM systems in the plant, OSIsoft’s PI was chosen as the plant historian as it has documented success for integrating the required systems. For the cGMP HMI plant SCADA system backbone, Rockwell’s Factory Talk View Site Edition (ViewSE) was chosen because of the installed base of Rockwell controlled equipment in the plant and the migration path of PanelView HMIs to a 21 CFR Part 11 compliant system.

Solution: A Scalable SCADA System that Keeps Up With Compliance Specs

E Tech Group designed and implemented a new 21 CFR Part 11-compliant SCADA system that is scalable and sustainable for the biotech manufacturing plant.

  • The centralized server/thin client architecture facilitates authentication and logging of operator actions in a cGMP environment.
  • This SCADA system utilizes a SCADA server that hosts a Data server, an Alarm & Event server and a Terminal server that hosts thin client sessions for the day to day HMI operations.
  • The Terminal server also hosts Rockwell’s ThinManager software that is used to setup and manage the thin clients.
  • An Engineering Workstation (EWS) hosts the configuration tools for Rockwell and PI software.
  • All servers run as virtual machines under VMWare for ease of maintenance by the biotech client’s IT department and so that resources can seamlessly be reallocated as the system grows.

User Requirements Specification(URS), Functional Specification(FS) and Software Design Specification (SDS) were developed for the new SCADA system and will serve as living documents for future integrations.

As part of this effort, the E Tech Group automation team replaced a legacy PanelView HMI with a thin client HMI and converted the legacy Panel Builder software to ViewSE. We also converted a legacy SLC 504 controller to a new CompactLogix controller integrated with the new plant SCADA system. Components that were not converted properly by the conversion tools were documented and manually modified to fit the new configuration.

In the HMI conversion process, features of the converted HMI were enhanced by cleaning out the legacy tag database of obsolete tags and revamping the graphics to be compatible with touch screen with easily readable modern fonts. Built-in security features of ViewSE such as autologin logout were implemented and integrated with Windows Active directory. Screen security was also implemented based on domain logins.

In the PLC program conversion process, all the key rungs in the legacy ladder logic were commented with the appropriate descriptions in the new program which will aid in code comprehension and maintenance.

Result: End-to-End System Support for Plant-Wide Coverage

E Tech Group provided total support during the installation and commissioning of the new controller and the HMI panel. We also performed the Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) on the complete SCADA system and controller installation and supported validation activities adhering to GMP.

Control System for Acorda Therapeutics

E Tech Group is proud to partner with Acorda Therapeutics to bring an expanded manufacturing process online.

Project

E Tech Group implemented a control system for the expansion of the Acorda Therapeutics facility in Chelsea, Massachusetts. The control system is used to automate process and cleaning steps for the Feed and Spray Drying Systems, the clean-in-place (CIP) System, and the supporting Ethanol Supply, USP Purified Water Supply, and Waste Systems using four PLC processors. The control system coordinates CIP recipes with a SQL database and interfaces with various equipment vendor-supplied systems over Ethernet. The control system stores alarms, process data and user actions, and provides a user interface for the operation and visualization of automated sequences and equipment.

The system also consists of a number of equipment vendor-supplied control systems and an expansion of existing Controlled Area Monitoring System (CAMS). The control system provides Supervisory Control and Data Acquisition (SCADA), recipe management, historical data collection, and reporting.

The following equipment is located in the process area:

  • Feed Train 1&2 Aqueous Formulation Tanks
  • Feed Train 1&2 Aqueous Blank Tanks
  • Feed Train 1&2 Solvent Formulation Tanks
  • Feed Train 1&2 Solvent Blank Tanks
  • Spray Dryer Drying Chamber
  • Spray Dryer Bag House

The following equipment is located in the utility areas:

  • Spray Dryer Heaters and Condensers
  • USP Purified Water Storage Tank, Heater, Distribution Pumps and Distribution Loop
  • Clean-In-Place Skid and Distribution Loop
  • Condensate Receiver Tank
  • Temperature Control Units
  • Autoclave
  • Parts Washer
  • Clean Out of Place Washer
  • Clean Steam Generator
  • Vacuum Pump and Receiver Tank

The following equipment is located in the tank farm:

  • Ethanol Storage Tank, Heater and Distribution Pump
  • Waste Storage Tank and Transfer Pump
  • Process Vent Carbon Adsorption Drums

Solution

The control system is a PLC- and SCADA-based system utilizing Allen-Bradley ControlLogix L73 and L75 processors with 1719 Ex Series intrinsically safe I/O, 1734 Point Series I/O, Festo solenoid manifolds, and Allen-Bradley PowerFlex VFDs. The I/O is distributed between 18 control panels which are interconnected with Ethernet/IP networks. The control system communicates over Ethernet to the various equipment vendor-supplied systems.

A separate Emergency Stop system monitors for Master, USP Purified Water, CIP, Spray Dryer and Tank Farm safety stop conditions and shuts equipment down via hard-wired interlock circuits.

Challenges

The SCADA servers are a set of virtual machines hosted on redundant physical servers. The virtual machines consist of a Directory server, redundant HMI servers, redundant Data servers, a Terminal server, an Engineering Workstation server, a Historian server, an Engineering Development server, an Asset Management server and a View Only server.

The operator interface consists of nine fixed thin client workstations located throughout the process and utility areas, two dual thin client fixed workstations located in the control room, and two large monitor thin client displays located in the control room.

The following software packages were used as part of the control system:

  • SCADA – Rockwell Automation Software FactoryTalk View Site Edition
  • Historian – Rockwell Automation Software FactoryTalk Historian
  • Asset Management – Rockwell Automation Software FactoryTalk AssetCentre
  • Reporting and Trending – Rockwell Automation Software FactoryTalk VantagePoint
  • Alarm Notification – Exele Information Systems TopView
  • Thin Client Management – Rockwell Automation Software ThinManager
  • Alarm/Event Storage – SQL Server
  • Diagnostic Log Storage – SQL Server
  • CIP Recipe Storage – SQL Server

Results

The project manager reflects on the talented group of 12 automation engineers who have worked on the project. “From a personal standpoint, the team I’m working with here at [E Tech] is one of the most talented groups of people that I’ve ever worked with in my career.  It’s been extremely rewarding being able to work with this group, and everyone is doing an amazing job.  We’ve got a really good combination of very experienced engineers, and we also have some new engineers who are really enthusiastic, eager to learn and apply themselves, and who are also extremely intelligent.  It’s been a great experience.”

Upgrading a Biotech Company’s Outdated Controls Platform

An American biotechnology company knew their legacy control systems were approaching end-of-life, making an upgrade essential for their site in California. E Tech Group provided several control system upgrades to their automated systems.

The Project: Resurrect an End-of-Life Control System


An American biotechnology company knew the truth – their vintage control systems were approaching end-of-life, making an upgrade essential for their site in California. Our client was grappling with key questions such as:

  • Should we continue to perform piecemeal upgrades to our automated systems as needed?
  • Is there a more strategic approach that will allow our control systems to meet current and future business needs?
  • Can we do a custom control system upgrade that spans the entire facility in a cost-effective way and limit disruption of our manufacturing?
  • How do we make sure stakeholders throughout the organization understand the risks of maintaining the current control systems as is?
  • How can we ensure stakeholders see the value in a building-wide control system upgrade and integration?
  • Will we need to switch to a different controls platform? If so, which one is the best fit for our automated processes?

The Challenge: Find the Right Teammates for the Controls Upgrade

The company recognized the issues they had with their aging systems, their own limited resources to dedicate to this evaluation, and the one thing they themselves could not do: have an outsider’s perspective with an industry-wide viewpoint.

The client made the decision to bring in that outsider perspective and partnered with E Tech Group for their controls platform retrofit. Our team of automation engineers brought with them 30+ years of biopharma experience, as well as knowledge of automation platforms and biotechnology systems. For a project of this importance, creating a strong partnership between client and consultant was crucial.

Our team included seasoned engineers who have experienced large-scale control system platform selection. We’ve also experienced conversion projects as owners and supported similar decisions for other biopharma clients as consultants. This allowed us to bring unique points of view to the project scope, coming in with an understanding of the specific needs of biotech automation.

The Solution: An Organized & Communicative Approach

E Tech Group and the client’s team went through a process of requirements definition and user group meetings with the company’s current and future site and global needs in mind. E Tech Group supported workshops with all of their stakeholders:

  • Automation, Environmental Health & Safety
  • Facilities/Maintenance
  • Instrumentation
  • IT
  • Production/Manufacturing
  • Process Engineering/Development
  • Procurement/Finance
  • Quality

To ensure the facility-wide control system improvements provided our client with the resources and ROI to continue to grow, our automation team brought several leading control system supply partners into the discussion.

The E Tech Group team challenged the biotechnology company to think beyond basic requirements from a technical and business perspective. Engaging the team together in workshops enabled cross-functional groups to learn about how others within the client’s company would be using the system. Our team was uniquely positioned to objectively facilitate an effective conversation and align their various perspectives through industry knowledge and expertise.

The Results: Collaboration Optimizes Project Design & Progress

At the conclusion of the process, multiple control system platform solutions were evaluated against the newly defined requirements – the team considered PLC/HMI and DCS-based systems and single-vendor/multi-vendor PLC/HMI platform options. E Tech Group worked with the internal stakeholders at the company to objectively evaluate the options and assess how the different platforms could best support the business needs.

In collaboration with our client, E Tech Group supported the development of a decision matrix to quantify the analysis of the different platforms. Additionally, we worked closely with the decision analysis team to develop financial and statistical models to help them determine the best option from a technical, financial and risk perspective.

Through this process, the stakeholders reached a unanimous decision on the future platform for the site.  The client, E Tech Group and the control platform vendor continued to collaborate to develop the long-term roadmap to support the upgrade/conversion of the site to the new platform. The updated control system allows the client to optimize current operations as well as lay the ground work for them to reach future goals and industry benchmarks.